Will not uninstall from my Mac!

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rydawg wrote:

So im trying to switch from Sophos over to Avast antivirus software on my Mac because im finding Sophos to be ineffective and avast had higher ratings. When I ran the remover app that came with Sophos, it did absolutely nothing. It said it removed it, but the Apps were still in my Applications folder. I then tried using AppCleaner to remove it, but when I tried to install Avast, it says it cant install because Sophos was installed. So I tried to install Sophos again, and it says it could not install because an older version is installed. Anyone know how to fix this?

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Assuming you're running MacOSX.9 on a recent model Mac I would repeat the procedure with a slight twist:

after dragging SAV from the Applications folder to AppCleaner, empty the Trash with Finder > Secure Empty Trash...

Then goto Applcations > Utilities > Disk Utility and Repair Permissions with Disk Utility > Verify > [name of your Mac] > Repair Permissions. This process can take from a couple minutes upto a couple hours if you've never done it before*.

When finished reboot your Mac and see if you can now install Avast.

Please let us know how you fare.

*which is why I do Repair Permissions a few times a year as an integral part of clean up and backup maintenance chores.

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rydawg wrote:

So im trying to switch from Sophos over to Avast antivirus software on my Mac because im finding Sophos to be ineffective and avast had higher ratings. When I ran the remover app that came with Sophos, it did absolutely nothing. It said it removed it, but the Apps were still in my Applications folder. I then tried using AppCleaner to remove it, but when I tried to install Avast, it says it cant install because Sophos was installed. So I tried to install Sophos again, and it says it could not install because an older version is installed. Anyone know how to fix this?

---

Assuming you're running MacOSX.9 on a recent model Mac I would repeat the procedure with a slight twist:

after dragging SAV from the Applications folder to AppCleaner, empty the Trash with Finder > Secure Empty Trash...

Then goto Applcations > Utilities > Disk Utility and Repair Permissions with Disk Utility > Verify > [name of your Mac] > Repair Permissions. This process can take from a couple minutes upto a couple hours if you've never done it before*.

When finished reboot your Mac and see if you can now install Avast.

Please let us know how you fare.

*which is why I do Repair Permissions a few times a year as an integral part of clean up and backup maintenance chores.