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How to manually removed a virus threat detected by Sophos

Singsandswims

Hello,  I just got a notification from Sophos about various virus threats on my computer.  I did the scan, authenticated, and had several threats removed following the simple instructions provided from the Support section.  However, there are still 12 files for Trojan/ByteVeri-N that the Sophos program is telling me need to be manually removed.  How do I do this?

:1004579


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    This reply did not help me.  It is not clear to me how to create a custome scan.  I opened the various menu options at the top of the screen and could not find a way to do this.  I was give the option to clear the messages from my screen but it said that this would not remove the threat.  The delete option was not available.  If there is a step-by-step thread available on manually removing this virus, please lead me to it, as I am currently lost in the forrest.

    ---Judy

    :1004593
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  • 0

    This reply did not help me.  It is not clear to me how to create a custome scan.  I opened the various menu options at the top of the screen and could not find a way to do this.  I was give the option to clear the messages from my screen but it said that this would not remove the threat.  The delete option was not available.  If there is a step-by-step thread available on manually removing this virus, please lead me to it, as I am currently lost in the forrest.

    ---Judy

    :1004593
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