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new to Sophos

rfm402

I just tried program for first time. When I asked it to do local scan, it started and suddenly stopped scan. I tried again and same thing happened. How do I get a complete local scan?

:1000175


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    The first thing I tried after installing SAV was to run the 'Scan Local Drives' options, which ran O.K. - counting down normally through several thousand files - then just stopped, after a few hours, about a quarter of the way through.  I left it 'running' overnight and it was still at the same point this morning with several thousand files still to scan!

    I tried running the custom scan on a couple of user accounts and, although it hesitated at a few points, it did complete the scans.

    Please advise me.

    :1001045
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  • 0

    The first thing I tried after installing SAV was to run the 'Scan Local Drives' options, which ran O.K. - counting down normally through several thousand files - then just stopped, after a few hours, about a quarter of the way through.  I left it 'running' overnight and it was still at the same point this morning with several thousand files still to scan!

    I tried running the custom scan on a couple of user accounts and, although it hesitated at a few points, it did complete the scans.

    Please advise me.

    :1001045
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