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Shield not visible

I have just installed Sophos on my mac and even though it says installation is succesfull as soon as I click out of the box with the two step installation process the black shield disappears. Not sure why?? Do I need to untick something?

Thanks M

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0 janet over 13 years ago

I have the same problem. The check box is ticked, but the shield is still not visible. It is a brand new macbook running the latest OS. Would appreciate further suggestions - thanks
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0 janet over 13 years ago

I have the same problem. The check box is ticked, but the shield is still not visible. It is a brand new macbook running the latest OS. Would appreciate further suggestions - thanks
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