Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 3 replies
  • Subscribers 6 subscribers
  • Views 2168 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Home Antivirus for Mac stops halfway thru scan - just says error

craigtmura

Hi.  I love sophos home antivirus, but it doesn't complete on my mac.  I have a large filesystem with a million objects.  It's been running slow too so I'm sure there is a trojan or two somewhere hiding.  When I try to run a  scan and I've run 3 of them so far, sophos stalls at about 500,000 objects left and does not report an error code that I can see.  Is there a way around this, or is there a way to run scans on the usual suspect directories to get my mac cleaned?

:1003059


This thread was automatically locked due to age.
Parents
  • 0

    hi andrew

    i have the same problem and get a dialogue box saying ----- scan cannot be completed/an error occurred during scan.

    if i switch off archive scanning the scan completes.

    how do i find which archive is causing the crash.

    cleanappdaemon seems to be referred to a lot in the log. is this an app that could be causing the problem.

    any advice would be much appreciated.

    thanks

    ray

    :1003681
Reply
  • 0

    hi andrew

    i have the same problem and get a dialogue box saying ----- scan cannot be completed/an error occurred during scan.

    if i switch off archive scanning the scan completes.

    how do i find which archive is causing the crash.

    cleanappdaemon seems to be referred to a lot in the log. is this an app that could be causing the problem.

    any advice would be much appreciated.

    thanks

    ray

    :1003681
Children
No Data