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Problem in Cleaning Up Threats

abby549

When threats are detected..i chose to clean up threat in the Action bar...and then small window opens up which displays "Cleaning Up Threats..." and a progress bar accompanied along with it...but this goes on forever and nothing really happens...please help! 

Thanks.

:1001265


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  • 0

    > threats are detected

    Is the detection during on-access scanning? 

    Or during an on demand scan?

    > "Cleaning Up Threats..." and a progress bar 

    Does progress eventually complete? 

    Is there an option to cancel? 

    However you end things, what's logged by Sophos Anti-Virus after the event? 

    :1001741
Reply
  • 0

    > threats are detected

    Is the detection during on-access scanning? 

    Or during an on demand scan?

    > "Cleaning Up Threats..." and a progress bar 

    Does progress eventually complete? 

    Is there an option to cancel? 

    However you end things, what's logged by Sophos Anti-Virus after the event? 

    :1001741
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