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Sophos puts all my mail into spam filter ? ?

TonyTally4157

I'm using the latest version of Sophos free; on my iMac it works beautifully, but on my laptop (a MacBook Air) on which I'd swear all the settings are the same, the Sophos spam filter eats everything.  I can't figure out why or how to fix it.  both machines fully updated, runnng Mavericks latest OS.  Suggestions, Please?  many  thanks, Tony

:1015649


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    Ruckus,  I must have a different version of Sophos.  on my iMac there are options, under the Message menu, to tag an email file as Spam -- or if it tagged it erroneously, to tag it " not spam"  ...  so your answer doesn't fit in with my experence.  What am I not telling you correctly?  

    The version on my iMac reports:  Sophos Anti-Virus 8.0.22C; threat detection engine 3.50.1

    Threat data: 4.97, protects against 6307046 threats

    It also offers to scan all files and folders for virus threats.

    Many thanks.  tony.

    :1015653
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  • 0

    Ruckus,  I must have a different version of Sophos.  on my iMac there are options, under the Message menu, to tag an email file as Spam -- or if it tagged it erroneously, to tag it " not spam"  ...  so your answer doesn't fit in with my experence.  What am I not telling you correctly?  

    The version on my iMac reports:  Sophos Anti-Virus 8.0.22C; threat detection engine 3.50.1

    Threat data: 4.97, protects against 6307046 threats

    It also offers to scan all files and folders for virus threats.

    Many thanks.  tony.

    :1015653
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