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Sophos puts all my mail into spam filter ? ?

I'm using the latest version of Sophos free; on my iMac it works beautifully, but on my laptop (a MacBook Air) on which I'd swear all the settings are the same, the Sophos spam filter eats everything. I can't figure out why or how to fix it. both machines fully updated, runnng Mavericks latest OS. Suggestions, Please? many thanks, Tony

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0 ruckus over 11 years ago

Sophos AV for Mac doesn't provide email spam filtering. SAV v8 provides on-access or on-demand disk checking. Version 9 adds web protection (blocking either web content or web pages in your web browser).

Email isn't scanned as its synced from your email server, but if an attachment is written to disk and is a threat SAV blocks it then (the on-access kicks in).

Check your mail settings and routing etc.
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0 ruckus over 11 years ago

Sophos AV for Mac doesn't provide email spam filtering. SAV v8 provides on-access or on-demand disk checking. Version 9 adds web protection (blocking either web content or web pages in your web browser).

Email isn't scanned as its synced from your email server, but if an attachment is written to disk and is a threat SAV blocks it then (the on-access kicks in).

Check your mail settings and routing etc.
:1015651

- - - - - - - - - - - -

Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel

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