Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Getting "Could not update Sophos Anti-virus" for SAV Mac version 8

I have an old PPC Mac (which is my old secondary machine) using OS X 10.4.11 running Sophos 8.0.6C.  I would like to get the latest anti-virus definitions before support ends for version 8.

It looks like there is a problem downloading the definitions (or installing them): 


com.sophos.intercheck:
com.sophos.autoupdate: Sophos AutoUpdate
com.sophos.autoupdate: Version 8.0.6
com.sophos.autoupdate: Copyright (c) 1989, 2004, Sophos Group, www.sophos.com
com.sophos.autoupdate:
com.sophos.intercheck: Sophos Anti-Virus
com.sophos.intercheck: Version 4.80, 06 August 2012
com.sophos.intercheck: Includes detection for 3881237 viruses, trojans and worms
com.sophos.intercheck: Copyright (c) 1989-2012 Sophos Ltd, www.sophos.com
com.sophos.intercheck:
com.sophos.intercheck: Using IDE files:
com.sophos.intercheck:
com.sophos.intercheck: mdro-eis.ide *

. . .

com.sophos.intercheck: agen-xug.ide *
com.sophos.intercheck:
com.sophos.intercheck: * Warning: file is older than 90 days
com.sophos.intercheck:
com.sophos.intercheck: Warning: Useful life of Sophos Anti-Virus has been exceeded
com.sophos.intercheck:
com.sophos.intercheck: Info: On-access scanner started at 06:30 on 12 April 2014
com.sophos.intercheck:
com.sophos.autoupdate: Updating catalogue information at 04/12/14
com.sophos.autoupdate: Catalogue updated at 04/12/14
com.sophos.autoupdate: Download started at 04/12/14
com.sophos.autoupdate: Download completed at 04/12/14
com.sophos.autoupdate: Update started at 04/12/14
com.sophos.autoupdate: Error: Could not update Sophos Anti-Virus at 11:41 on 12 April 2014
com.sophos.autoupdate: Update failed
com.sophos.autoupdate:
com.sophos.intercheck: Fatal Error: Unable to configure virus detection engine [0x80070057]
com.sophos.intercheck: Sophos Anti-Virus cannot continue
com.sophos.intercheck:

The About box shows:

Version 8.0.6C

Threat detection engine: 3.34.0
Threat data: 4.80
Protects against 3881237 threats

Is this the latest anti-virus definitions?

Thanks for any help

:1016841


This thread was automatically locked due to age.
Parents Reply Children
No Data