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I Now Have *TWO* SAV Icons, Side by Side, On My Safari Bar

fastjohn

I noticed this after upgrading to Mavericks.  Also, my MacBook is locking up; the cursor freezes, Alt/Command/Esc doesn't do anything at all, and my only recourse is to shut down using the power button.  When I power up again, the windows I had been in reappear.

I suspect the freezes and the frequent "beachballs" and general slowness are the result of two copies of SAV running simultaneously, but I'm too  much of a tyro to know.  Does anyone have any idea?

Should I just uninstall all versions of SAV and re-download it?  What should I do to document my problem better?  Thanks for any help you can give me.

:1014099


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    I have the same issue; two icons in the Mac bar on my computer. It's happened a couple of times in the last week or so, and when I restarted before, it went back to one. However, when I restarted my computer just now it didn't change it, I still have the two icons.  My question is this: once I find SophosUIServer on my Activity Monitor, what then? Do I just delete one, or ??

    (I have OSx 10.9 Mavericks, with Sophos Version 8.0.18C, but plan on upgrading to Sophos version 9.0 later this evening.)

    :1014179
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  • 0

    I have the same issue; two icons in the Mac bar on my computer. It's happened a couple of times in the last week or so, and when I restarted before, it went back to one. However, when I restarted my computer just now it didn't change it, I still have the two icons.  My question is this: once I find SophosUIServer on my Activity Monitor, what then? Do I just delete one, or ??

    (I have OSx 10.9 Mavericks, with Sophos Version 8.0.18C, but plan on upgrading to Sophos version 9.0 later this evening.)

    :1014179
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