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"This Scan Has Never Been Completed"

Kazoo

I have an old MAC OSX 10.4.11  I just downloaded Sophos Anti-Virus Version 8.0.11C and I'm using Safari Version 4.1.3 Whenever I scan local drives it runs for a few minutes and then I get the message, "This scan has never been completed" and under that "No threats detected." No data appears on the Custom Scans window or in the Quarantine Manager so I'm not sure anything is happening. Further more the Sophos shield in the menu bar (task bar?) up top is white with a black "S" on it and I think when I first installed Sophos it indicated that this shield should be black!   I am not a computer expert so can someone please assist me in simple terms? I'd really like to know how to resolve this and what I am doing wrong. Thank you.

:1011666


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    Not sure what you mean by "a very popular question." I'd be happier to see that it was a very well answered question! LOL! I assume you mean many "views" of your post. Unfortunately, that hasn't yet produced an answer. And there are a couple of other threads about the same question, but over two years old.

    I'd seen this lack of 'completion since the first install and always had assumed it was just not an implimented function in the free version. Apparently, the posts from Sophos emplotees, seem to imply that the function is supposed to work. Still, no definitive answer is provided. I suppose we should be happy to get anything! Especially for the 'price' we paid. :smileytongue:

    I'll cjeck back here in a couple of days and maybe also get an emnail notice since I 'subscribed' to the thread. Have a good weekend, at least the second half! :smileyhappy:

    :1011736
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  • 0

    Not sure what you mean by "a very popular question." I'd be happier to see that it was a very well answered question! LOL! I assume you mean many "views" of your post. Unfortunately, that hasn't yet produced an answer. And there are a couple of other threads about the same question, but over two years old.

    I'd seen this lack of 'completion since the first install and always had assumed it was just not an implimented function in the free version. Apparently, the posts from Sophos emplotees, seem to imply that the function is supposed to work. Still, no definitive answer is provided. I suppose we should be happy to get anything! Especially for the 'price' we paid. :smileytongue:

    I'll cjeck back here in a couple of days and maybe also get an emnail notice since I 'subscribed' to the thread. Have a good weekend, at least the second half! :smileyhappy:

    :1011736
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