Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 2 replies
  • Subscribers 6 subscribers
  • Views 7529 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SophosUIserver cannot be opened because of a problem

PhillyD

Dialog box with this title opens every few seconds or when I try to launch a program. Cannot uninstall or update Sophos. Very few programs work. Macbook Air running OSX rendered useless. Tech Support cannot support Mac. Please help?

:1012914


This thread was automatically locked due to age.
  • 0

    It appears the latest update of Sophos has a virus in it. By buying MacKeeper I was able to remove the Sophos Program and it's non-functioning Uninstaller. This has allowed me to use Safari without the pop-up every 3 seconds, but my machine is still buggy. I cannot open Chrome, Word, Excel, or any of the other programs I need daily. Sophos has no Mac support, and nobody has responded to this query for help. My only conclusion is that Sophos neither knows much about Mac or wants to help or support Mac Users. This is very sad. It's even more astonishing to discover that my first Mac virus was carried into my machine on the back of an anti-virus program. Now that's a first - an antivirus that IS a virus. 

    :1012934
  • 0

    There are a few posts in the forum about this issue, including instructions on manually removing the SophosUIServer component.

    :1013000