Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Anti Virus for Mac - this scan has never been completed

I have downloaded the Sophos anti virus software for the mac. My operating system is OSX 10.4.11. I followed the download instructions and then scanned "local drives" as instructed however the scan is never completed and the message keeps coming up "This scan has never been completed"!

I have read the threads on this online forum to try and resolve the problem but you need to be a computer expert to understand the language being used, and I haven't found this to be helpful. Can anyone explain to me in plain English what the problem might be and how it can be resolved?

thank you

:1005993


This thread was automatically locked due to age.
Parents
  • There are a few threads on here with suggestions for 10.6 users with similar issues; I can't think of anything other than TM volumes off-hand.


    lrenish wrote:

    No, 10.6.8. I have put the TimeMachine on the "do not scan" list. is anything else advised? 


    :1006449
Reply
  • There are a few threads on here with suggestions for 10.6 users with similar issues; I can't think of anything other than TM volumes off-hand.


    lrenish wrote:

    No, 10.6.8. I have put the TimeMachine on the "do not scan" list. is anything else advised? 


    :1006449
Children
No Data