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Unable to remove threat using custom scan

After running my first scan of Mac have discovered a threat (Troj/FakeAV-DOP) on the external hard drive.  Was advised that this could not be automatically deleted and I had to clean up the threat manually.  I have located the exact file, run a custom scan with the option of deleting the file - however the file is not deleted and keeps re-advising custom scan.  I have also tried putting the file in the trash but 'back-up files' cannot be deleted.

I am slightly  out of my depth now and would very much appreciate and help - thanks!

:1004959


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  • If it lets you do it, just drag the file to the trash.  Failing that, open terminal.app, type

    rm

    and drag the file to the terminal window.  Press return, and it should delete it.

    The file is Windows malware, so it's not going to cause problems or run on your Mac.

    :1004977
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  • If it lets you do it, just drag the file to the trash.  Failing that, open terminal.app, type

    rm

    and drag the file to the terminal window.  Press return, and it should delete it.

    The file is Windows malware, so it's not going to cause problems or run on your Mac.

    :1004977
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