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SOPHOS ICON PULSATING/"Checking Primary Server"

malcolmdale

Greetings All,

I have an iMac with OS 10-7-4 installed.

The Sophos Icon in the upper right of the screen is black & the "fingers" on the left side of the Icon are pulsating.

When I place the cursor over the Icon "Checking primary server" appears.

Can anyone enlighten me as to what this means, please.

Cheers

Malcolm Dale

Melbourne Australia

:1007365


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    First of all, it means you're using SAV 7 instead of SAV 8, as the icon has changed for SAV 8.

    Secondly, it means it is checking our servers for updates -- either detection data, component updates, or product updates.  Detection data is generally updated around every 4 hours, depending on the detection updates that need to be pushed out.  The product is set by default to check the server for updates every hour.

    I hope this helps!

    :1007375
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  • 0

    First of all, it means you're using SAV 7 instead of SAV 8, as the icon has changed for SAV 8.

    Secondly, it means it is checking our servers for updates -- either detection data, component updates, or product updates.  Detection data is generally updated around every 4 hours, depending on the detection updates that need to be pushed out.  The product is set by default to check the server for updates every hour.

    I hope this helps!

    :1007375
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