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Sophos Menu Bar icon not displayed in Mountain Lion DP 3

bocaboy

Just a note to those testing Mountain Lion, the Sophos Menu Bar icon does not display after the computer is restarted. Launching the application seems to indicate that the service is running, but it doesn't appear in Activity Monitor.

Yes, I've configured Security in SystemPrefs to allow any software to be installed, not the ones that comply with the new gatekeeper function.

Anyone else testing ML experiencing this issue? I e-mailed Sophos Support to have them report this to Engineering, but they just pointed me to this forum, so I'm not sure that anyone who can actually fix this has been alerted.

:1007113


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    bobcook wrote:

    Hey everyone,

    There have been some reports of two shields. I'd be interested to know if you have more than one user logged in, and whether you have a Login Item for the Sophos UI Server set (in 10.7 and 10.8 you shouldn't). Check for Login Items in System Preferences, Users & Groups, Login Items.

    OK.

    When the "second s shield" appeared on the bar, there was only one user logged in.

    Login items in System Preferences: I do have a SophosUIServer there (as I said, I was upgrading from Snow Leopard directly). While I was checking it, and preparing to remove it from the list of login items... one of the s shield bar icon dissapeared!

    I will check it forward and report. 8)

    :1009108
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  • 0
    bobcook wrote:

    Hey everyone,

    There have been some reports of two shields. I'd be interested to know if you have more than one user logged in, and whether you have a Login Item for the Sophos UI Server set (in 10.7 and 10.8 you shouldn't). Check for Login Items in System Preferences, Users & Groups, Login Items.

    OK.

    When the "second s shield" appeared on the bar, there was only one user logged in.

    Login items in System Preferences: I do have a SophosUIServer there (as I said, I was upgrading from Snow Leopard directly). While I was checking it, and preparing to remove it from the list of login items... one of the s shield bar icon dissapeared!

    I will check it forward and report. 8)

    :1009108
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