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Sophos Menu Bar icon not displayed in Mountain Lion DP 3

bocaboy

Just a note to those testing Mountain Lion, the Sophos Menu Bar icon does not display after the computer is restarted. Launching the application seems to indicate that the service is running, but it doesn't appear in Activity Monitor.

Yes, I've configured Security in SystemPrefs to allow any software to be installed, not the ones that comply with the new gatekeeper function.

Anyone else testing ML experiencing this issue? I e-mailed Sophos Support to have them report this to Engineering, but they just pointed me to this forum, so I'm not sure that anyone who can actually fix this has been alerted.

:1007113


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    I have unchecked 'SophosUIServer (All Users)' from the Login Items of Users & Groups

    Then I rebooted the iMac (2011 i5) and now i only see a single Sophos icon in the Menu Bar.

    But apart from seeing double icons of Sophos, i thought the antivirus was also responsible for a stall in the bootup.

    I noticed this in OS X Lion (10.7.4) itself but only when i rebooted.

    The bootup process stalls after showing the mouse pointer in the top-left corner.

    The pointer can be moved but i only see a blank grey screen for atleast 20secs.

    After which the desktop appears but in the menu bar i see only the two default icons: wifi and bluetooth.

    Then after another 20secs, all the other icons instantly appear.

    So although performing the Sophos fix has improved the above, it hasnt completely solved it.

    I was wondering if anyone else is facing this stalling problem and whether its related to Sophos itself?

    :1009102
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  • 0

    I have unchecked 'SophosUIServer (All Users)' from the Login Items of Users & Groups

    Then I rebooted the iMac (2011 i5) and now i only see a single Sophos icon in the Menu Bar.

    But apart from seeing double icons of Sophos, i thought the antivirus was also responsible for a stall in the bootup.

    I noticed this in OS X Lion (10.7.4) itself but only when i rebooted.

    The bootup process stalls after showing the mouse pointer in the top-left corner.

    The pointer can be moved but i only see a blank grey screen for atleast 20secs.

    After which the desktop appears but in the menu bar i see only the two default icons: wifi and bluetooth.

    Then after another 20secs, all the other icons instantly appear.

    So although performing the Sophos fix has improved the above, it hasnt completely solved it.

    I was wondering if anyone else is facing this stalling problem and whether its related to Sophos itself?

    :1009102
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