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Sophos Menu Bar icon not displayed in Mountain Lion DP 3

bocaboy

Just a note to those testing Mountain Lion, the Sophos Menu Bar icon does not display after the computer is restarted. Launching the application seems to indicate that the service is running, but it doesn't appear in Activity Monitor.

Yes, I've configured Security in SystemPrefs to allow any software to be installed, not the ones that comply with the new gatekeeper function.

Anyone else testing ML experiencing this issue? I e-mailed Sophos Support to have them report this to Engineering, but they just pointed me to this forum, so I'm not sure that anyone who can actually fix this has been alerted.

:1007113


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    Greetings from Sunny Spain 8)

    I upgraded from SL to ML.

    At first boot up, the s shield did not appear in my bar. I checked to see if the antivirus app was still working, it seemed so, but I just kept track of it (several things went wrong with the OSX upgrade, but all were minor annoyances).

    Then I switched users, and it appeared. I went back to my account, and it showed there.

    I thought it was a case of self healing software 8)... till today.

    I now have TWO instances in the bar.

     6473 ??         0:04.14 /Library/Sophos Anti-Virus/SophosAutoUpdate.app/Contents/MacOS/SophosAutoUpdate -d
     6827 ??         0:54.47 /Library/Sophos Anti-Virus/InterCheck.app/Contents/MacOS/InterCheck -d
     6834 ??         0:03.98 /Library/Sophos Anti-Virus/SophosAntiVirus.app/Contents/MacOS/SophosAntiVirus -d
     7241 ??         0:03.71 /Library/Sophos Anti-Virus/SophosUIServer.app/Contents/MacOS/SophosUIServer
     7251 ??         0:07.03 /Library/Sophos Anti-Virus/SophosUIServer.app/Contents/MacOS/SophosUIServer -psn_0_4199425

    I won't install and unisntall and reinstall because it looks like something crazy that resolves itself just pressing cmd+shift+Q and reentering. But is annoying. Need to be polished.

    :1009046
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  • 0

    Greetings from Sunny Spain 8)

    I upgraded from SL to ML.

    At first boot up, the s shield did not appear in my bar. I checked to see if the antivirus app was still working, it seemed so, but I just kept track of it (several things went wrong with the OSX upgrade, but all were minor annoyances).

    Then I switched users, and it appeared. I went back to my account, and it showed there.

    I thought it was a case of self healing software 8)... till today.

    I now have TWO instances in the bar.

     6473 ??         0:04.14 /Library/Sophos Anti-Virus/SophosAutoUpdate.app/Contents/MacOS/SophosAutoUpdate -d
     6827 ??         0:54.47 /Library/Sophos Anti-Virus/InterCheck.app/Contents/MacOS/InterCheck -d
     6834 ??         0:03.98 /Library/Sophos Anti-Virus/SophosAntiVirus.app/Contents/MacOS/SophosAntiVirus -d
     7241 ??         0:03.71 /Library/Sophos Anti-Virus/SophosUIServer.app/Contents/MacOS/SophosUIServer
     7251 ??         0:07.03 /Library/Sophos Anti-Virus/SophosUIServer.app/Contents/MacOS/SophosUIServer -psn_0_4199425

    I won't install and unisntall and reinstall because it looks like something crazy that resolves itself just pressing cmd+shift+Q and reentering. But is annoying. Need to be polished.

    :1009046
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