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Sophos Menu Bar icon not displayed in Mountain Lion DP 3

bocaboy

Just a note to those testing Mountain Lion, the Sophos Menu Bar icon does not display after the computer is restarted. Launching the application seems to indicate that the service is running, but it doesn't appear in Activity Monitor.

Yes, I've configured Security in SystemPrefs to allow any software to be installed, not the ones that comply with the new gatekeeper function.

Anyone else testing ML experiencing this issue? I e-mailed Sophos Support to have them report this to Engineering, but they just pointed me to this forum, so I'm not sure that anyone who can actually fix this has been alerted.

:1007113


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    I had the same problem after upgrading to Mountain Lion & the current version of Sophos AV. I noticed that selecting 'Show Status in Menu Bar' had no effect & no check mark appeared against that option.

    I simply uninstalled Sophos AV using the 'Remove Sophos' utility & then reinstalled it (without searching for any left over files) & it now seems to be okay, with a check mark appearing against the 'Show Status...' option.  

    :1008950
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  • 0

    I had the same problem after upgrading to Mountain Lion & the current version of Sophos AV. I noticed that selecting 'Show Status in Menu Bar' had no effect & no check mark appeared against that option.

    I simply uninstalled Sophos AV using the 'Remove Sophos' utility & then reinstalled it (without searching for any left over files) & it now seems to be okay, with a check mark appearing against the 'Show Status...' option.  

    :1008950
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