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Sophos Menu Bar icon not displayed in Mountain Lion DP 3

Just a note to those testing Mountain Lion, the Sophos Menu Bar icon does not display after the computer is restarted. Launching the application seems to indicate that the service is running, but it doesn't appear in Activity Monitor.

Yes, I've configured Security in SystemPrefs to allow any software to be installed, not the ones that comply with the new gatekeeper function.

Anyone else testing ML experiencing this issue? I e-mailed Sophos Support to have them report this to Engineering, but they just pointed me to this forum, so I'm not sure that anyone who can actually fix this has been alerted.

:1007113


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  • Hi smithmm,

    You mention the exact same process I took in attempting to correct the icon issue, and that it is now persistent during reboot and sleep... Did you manually have to add SophosUIServer as a Login item, and what about when Sophos performs an update? Does the icon vanish or remain?

    Cheers

    :1008944
Reply
  • Hi smithmm,

    You mention the exact same process I took in attempting to correct the icon issue, and that it is now persistent during reboot and sleep... Did you manually have to add SophosUIServer as a Login item, and what about when Sophos performs an update? Does the icon vanish or remain?

    Cheers

    :1008944
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