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Sophos Menu Bar icon not displayed in Mountain Lion DP 3

bocaboy

Just a note to those testing Mountain Lion, the Sophos Menu Bar icon does not display after the computer is restarted. Launching the application seems to indicate that the service is running, but it doesn't appear in Activity Monitor.

Yes, I've configured Security in SystemPrefs to allow any software to be installed, not the ones that comply with the new gatekeeper function.

Anyone else testing ML experiencing this issue? I e-mailed Sophos Support to have them report this to Engineering, but they just pointed me to this forum, so I'm not sure that anyone who can actually fix this has been alerted.

:1007113


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    maser wrote:

    So, is this just a permissions problem? 

    if so, is there a terminal command we can run to fix the permissions issue that does *not* involve uninstalling/reinstalling anything after upgrading from 10.7.4 to 10.8?

    It's not just a permissions issue; there is a bug filed on the item as well.  However, it appears that for some people, there's a permissions issue as well -- fixing permissions is done via the Disk Utility.app software "Repair Permissions" button.  It can also be done from the command line using

    diskutil repairPermissions /

    :1008668
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  • 0
    maser wrote:

    So, is this just a permissions problem? 

    if so, is there a terminal command we can run to fix the permissions issue that does *not* involve uninstalling/reinstalling anything after upgrading from 10.7.4 to 10.8?

    It's not just a permissions issue; there is a bug filed on the item as well.  However, it appears that for some people, there's a permissions issue as well -- fixing permissions is done via the Disk Utility.app software "Repair Permissions" button.  It can also be done from the command line using

    diskutil repairPermissions /

    :1008668
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