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Sophos Menu Bar icon not displayed in Mountain Lion DP 3

bocaboy

Just a note to those testing Mountain Lion, the Sophos Menu Bar icon does not display after the computer is restarted. Launching the application seems to indicate that the service is running, but it doesn't appear in Activity Monitor.

Yes, I've configured Security in SystemPrefs to allow any software to be installed, not the ones that comply with the new gatekeeper function.

Anyone else testing ML experiencing this issue? I e-mailed Sophos Support to have them report this to Engineering, but they just pointed me to this forum, so I'm not sure that anyone who can actually fix this has been alerted.

:1007113


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    It should not be in the startup items list by default; it is loaded by Sophos itself.  That said, you should be able to create a LaunchAgents plist with a KeepAlive entry (USERS AGENTS entry of com.sophos.savmenu or similar, keep running all the time if using Lingon) as a hack; this may not play well with future updates however, and is not supported.

    alexhaj wrote:

    Hi I'm on 8.0.6c and did a fresh install of mountain lion.  The ui.app was not in the startup items list.  ALso maybe its needs a startup daemon or something, like with lingon you can specify that it should keep open all the time.

    :1008658
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  • 0

    It should not be in the startup items list by default; it is loaded by Sophos itself.  That said, you should be able to create a LaunchAgents plist with a KeepAlive entry (USERS AGENTS entry of com.sophos.savmenu or similar, keep running all the time if using Lingon) as a hack; this may not play well with future updates however, and is not supported.

    alexhaj wrote:

    Hi I'm on 8.0.6c and did a fresh install of mountain lion.  The ui.app was not in the startup items list.  ALso maybe its needs a startup daemon or something, like with lingon you can specify that it should keep open all the time.

    :1008658
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