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Sophos Menu Bar icon not displayed in Mountain Lion DP 3

bocaboy

Just a note to those testing Mountain Lion, the Sophos Menu Bar icon does not display after the computer is restarted. Launching the application seems to indicate that the service is running, but it doesn't appear in Activity Monitor.

Yes, I've configured Security in SystemPrefs to allow any software to be installed, not the ones that comply with the new gatekeeper function.

Anyone else testing ML experiencing this issue? I e-mailed Sophos Support to have them report this to Engineering, but they just pointed me to this forum, so I'm not sure that anyone who can actually fix this has been alerted.

:1007113


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  • 0

    Am I glad that I joined this forum and found this thread of messages.

    Now that I know that this is a common occurrence and that my MacBook is still protected that is one less thing to worry about.

    I thought that it had something to do with upgrading to Mountain Lion as before then everything was OK and visible.

    I'm not sure I know at what point the shield icon disappears from the menubar, just that after a cold start or restart it is there and that some time thereafter it just disappears. I've not yet actually seen it disappear.

    Many thanks to everyone in this thread for the confirmation and additional thanks to those who provided the information on how to quickly restore it.

    :1008648
Reply
  • 0

    Am I glad that I joined this forum and found this thread of messages.

    Now that I know that this is a common occurrence and that my MacBook is still protected that is one less thing to worry about.

    I thought that it had something to do with upgrading to Mountain Lion as before then everything was OK and visible.

    I'm not sure I know at what point the shield icon disappears from the menubar, just that after a cold start or restart it is there and that some time thereafter it just disappears. I've not yet actually seen it disappear.

    Many thanks to everyone in this thread for the confirmation and additional thanks to those who provided the information on how to quickly restore it.

    :1008648
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