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Sophos Menu Bar icon not displayed in Mountain Lion DP 3

bocaboy

Just a note to those testing Mountain Lion, the Sophos Menu Bar icon does not display after the computer is restarted. Launching the application seems to indicate that the service is running, but it doesn't appear in Activity Monitor.

Yes, I've configured Security in SystemPrefs to allow any software to be installed, not the ones that comply with the new gatekeeper function.

Anyone else testing ML experiencing this issue? I e-mailed Sophos Support to have them report this to Engineering, but they just pointed me to this forum, so I'm not sure that anyone who can actually fix this has been alerted.

:1007113


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    lemon wrote:

    Well in my case the log-in entry did not disappear after ML update. However after a few hours or so it does vanish. I am now thinking it goes away after sleep. But I am not 100 percent sure of that.

    Mine disppears after an update, not every time, but pretty sure it is related. The sophos UIServer app is in my login items.

    I just keep the sophosUIserver app in the dock so it is only a moment to restart it, though as someone said its only function is to put the badge in the menubar...everything else works without it, including updates. 

    :1008486
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  • 0
    lemon wrote:

    Well in my case the log-in entry did not disappear after ML update. However after a few hours or so it does vanish. I am now thinking it goes away after sleep. But I am not 100 percent sure of that.

    Mine disppears after an update, not every time, but pretty sure it is related. The sophos UIServer app is in my login items.

    I just keep the sophosUIserver app in the dock so it is only a moment to restart it, though as someone said its only function is to put the badge in the menubar...everything else works without it, including updates. 

    :1008486
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