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On-Access Scanning not working - any ideas?

lightningad

According to "Agile" in a different post - "The main component of  Sophos Anti-Virus does on-access scanning, meaning whenever a file is created, read, or written to, the contents will be scanned. "  which i find worrying because my copy of Sophos (8.0.3   but also previous versions) steadfastly refuses to allow me to switch the On-Access Scanning mode on.

I have recently upgraded from 10.6.8 to 10.7.3 on my Mac but i am fairly sure the On-Access scanning stopped working before that. I know it used to work, and was quite surprised one day when a message popped up telling me it was no longer activated. Since then i have been unable to activate it again.

Even tried re-installing an older v7 copy of Sophos and whilst it did appear to work for an hour or so, I noticed later that the version had upgraded itself to v8 and the scanning was off again.

So can anyone suggest what could possibly be the problem and what the solution is?

adam

:1007201


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    yes - i use admin account.

    I also tried to set the preferences whilst in root user account, but that made no difference.   

    I'm not sure what you mean by "have you installed the software from two different accounts on the same computer?"

    do you mean user accounts on the mac? - i always use just the one account.

    I used the uninstall app to remove sophos before downgrading to v7- this worked for a while but then stopped after a week or so.  Thinking about it again, when i read a few days back that v8 had been updated, i downloaded and re-installed it only to find the download was still on the previous version, and the auto update took another day or so to reach 8.0.3.

    :1007225
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  • 0

    yes - i use admin account.

    I also tried to set the preferences whilst in root user account, but that made no difference.   

    I'm not sure what you mean by "have you installed the software from two different accounts on the same computer?"

    do you mean user accounts on the mac? - i always use just the one account.

    I used the uninstall app to remove sophos before downgrading to v7- this worked for a while but then stopped after a week or so.  Thinking about it again, when i read a few days back that v8 had been updated, i downloaded and re-installed it only to find the download was still on the previous version, and the auto update took another day or so to reach 8.0.3.

    :1007225
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