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downloatding

diananave

I get all the way through the process to completion and then I get a message that the Installation failed and I should contact the software manufacturer.  What do I do?

:1005941


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    You've just done the first part :)

    Likely, the software is having difficulties connecting to the Sophos update site.  Are you connected via a cable connection, or via WiFi?  Do you have an outbound firewall or proxy that may be blocking connections?

    :1006029