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won't install

Downloaded, but when I am suppose to click and drag icon into apps folder, there is a "nopass" sign and it won't let me!?

:1002361


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  • I went to downloads, took out of downloads and installed again. Last time it wanted me to drag firefox icon into the program. Now bc I was using safari, it says before you install.html, (shows the safari  icon) and then 2. the sophos box icon.? Usually this is to click and drag into apps file, but it won't let me...no pass symbol. What am I doing wrong? I am not a tecky...I'm an "artsy".

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  • The installer app is meant to be run from the disk image; it installs stuff all over your OS, not just in your Applications folder.  You need to have administrator access to install the software.

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  • never mind...i'm having a very frustrating day...

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  • I have it installed now. Usually when I download, I drag icon into apps. Instead, you 2x click and install that way. I'm just in computer problem overload this week and so frustrated I can barely think. Had my accounts phished and posted on (my business contacts on twitter), and yahoo problems, causing me to change a million passwords...so forth. Seems it started from yahoo and linking accounts, so I'm in high stress mode, looking like a dummy...

    Tx.

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