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Sophos versions 8.0-9.1 causes Mac to restart

LouSullivan
Hi a few days ago my iMac started crashing sometime during the night as I would log on in the morning to find it had restarted. I kept getting the message below. Ive since i tried uninstalling Sophos and reinstalling but it was still restarting/crashing. OS X Mavericks: Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause OS X Mavericks to unexpectedly restart (kernel panic). The on-access scanner feature of Sophos Anti-Virus versions 8.0 - 9.1 may cause OS X to stop responding and unexpectedly restart. If this happens, you are presented with an option to move related components of this application to the Trash. Doing this disables the on-access scanner software to prevent this issue from happening again. For more information, contact the developer of Sophos Anti-Virus to see if an update is available that is compatible with the version of OS X you are using. can someone assist please?
:1019393


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    Hi 

    futher to my messages last week, My Imac crashed last night. 

    the report suggests it was Sophos. 

    Anonymous UUID: 7544B4B1-82B0-C205-52C0-63AE1EA29DE5

    Mon Oct 13 00:52:57 2014
    panic(cpu 2 caller 0xffffff802bddb680): "vnode_rele_ext: vp 0xffffff8074113a50 usecount -ve : -1. v_tag = 16, v_type = 1, v_flag = 84800."@/SourceCache/xnu/xnu-2422.115.4/bsd/vfs/vfs_subr.c:1788
    Backtrace (CPU 2), Frame : Return Address
    0xffffff831700b5d0 : 0xffffff802bc22f79
    0xffffff831700b650 : 0xffffff802bddb680
    0xffffff831700b690 : 0xffffff7fac9815cb
    0xffffff831700b6b0 : 0xffffff7fac980e34
    0xffffff831700b9e0 : 0xffffff7fac982ea8
    0xffffff831700ba20 : 0xffffff802bfb6271
    0xffffff831700ba80 : 0xffffff802bde055d
    0xffffff831700bad0 : 0xffffff802bdf50e0
    0xffffff831700bb70 : 0xffffff802bde6c65
    0xffffff831700bc20 : 0xffffff802bde7522
    0xffffff831700bf50 : 0xffffff802c040c63
    0xffffff831700bfb0 : 0xffffff802bcf4176
    Kernel Extensions in backtrace:
    com.sophos.kext.sav(9.1.55)[00000000-0000-0000-0000-000000000000]@0xffffff7fac980000->0xffffff7fac984fff

    Not sure if I should be taking Sophos off again or what?? any suggestions?

    :1019473
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  • 0

    Hi 

    futher to my messages last week, My Imac crashed last night. 

    the report suggests it was Sophos. 

    Anonymous UUID: 7544B4B1-82B0-C205-52C0-63AE1EA29DE5

    Mon Oct 13 00:52:57 2014
    panic(cpu 2 caller 0xffffff802bddb680): "vnode_rele_ext: vp 0xffffff8074113a50 usecount -ve : -1. v_tag = 16, v_type = 1, v_flag = 84800."@/SourceCache/xnu/xnu-2422.115.4/bsd/vfs/vfs_subr.c:1788
    Backtrace (CPU 2), Frame : Return Address
    0xffffff831700b5d0 : 0xffffff802bc22f79
    0xffffff831700b650 : 0xffffff802bddb680
    0xffffff831700b690 : 0xffffff7fac9815cb
    0xffffff831700b6b0 : 0xffffff7fac980e34
    0xffffff831700b9e0 : 0xffffff7fac982ea8
    0xffffff831700ba20 : 0xffffff802bfb6271
    0xffffff831700ba80 : 0xffffff802bde055d
    0xffffff831700bad0 : 0xffffff802bdf50e0
    0xffffff831700bb70 : 0xffffff802bde6c65
    0xffffff831700bc20 : 0xffffff802bde7522
    0xffffff831700bf50 : 0xffffff802c040c63
    0xffffff831700bfb0 : 0xffffff802bcf4176
    Kernel Extensions in backtrace:
    com.sophos.kext.sav(9.1.55)[00000000-0000-0000-0000-000000000000]@0xffffff7fac980000->0xffffff7fac984fff

    Not sure if I should be taking Sophos off again or what?? any suggestions?

    :1019473
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