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Quarantine Manage will not Unlock

I'm trying to clean up some trojans from the quarantine manager, but the unlock icon won't unlock the screen.

In the system log there's this...

May 28 13:04:58 MacBook-Pro.local Sophos Anti-Virus[65167]: CGSCopyDisplayUUID: Invalid display 0x2ac00005

Any ideas as to how I can clean up the trojans?

Thanks

:1017621


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Parents
  • "Try logging out and back in - that normally clears any glitch with the padlock icon not responding."  ...?

    This implies that this is a known issue.  Logging out and back in is not a trivilal thing to do on a workstation such as mine, on which I am running a number of virtual machine guests. This is a very disruptive thing to have to do!

    Can we raise this as an issue to be fixed please?

    :1017801
Reply
  • "Try logging out and back in - that normally clears any glitch with the padlock icon not responding."  ...?

    This implies that this is a known issue.  Logging out and back in is not a trivilal thing to do on a workstation such as mine, on which I am running a number of virtual machine guests. This is a very disruptive thing to have to do!

    Can we raise this as an issue to be fixed please?

    :1017801
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