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scan quietly abandoned

deipnosophista

I'm running OS10.8.5 and Sophos 8.0.21C; Energy Saver is not set to induce sleep mode when there is no input.  I've tried to run a number of scans over the past week or so, but the last scan Sophos recognises was in October.  On each occasion the scan starts and proceeds normally, but Sophos closes spontaneously after an hour or so before the scan is finished. 

:1015033


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    deipnosophista wrote:

    ...it has been scanning continuously on one single item: is this normal?

    If the file is large, or contains a lot of smaller files - yes, the scanner can look like it has stalled while it works through the file.

    Sometimes excluding volumes like Time Machine and unchecking the compressed files options helps.  For more information see the video on scanning your Mac...

    :1015059
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  • 0
    deipnosophista wrote:

    ...it has been scanning continuously on one single item: is this normal?

    If the file is large, or contains a lot of smaller files - yes, the scanner can look like it has stalled while it works through the file.

    Sometimes excluding volumes like Time Machine and unchecking the compressed files options helps.  For more information see the video on scanning your Mac...

    :1015059
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