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Problems Uninstalling

Dear Sir or Madam

I am currently using a Mac and recently attempted to uninstall Sophos Version 8.0.16. I have uninstalled the software, however I now keep getting error messages saying something along the lines of "Sophos is not running" -and Sophos still appears in my task bar, even though it's no longer in my application folder. How do I get rid of it entirely?
Thanks
Tom
:1014563


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Parents
  • After a few days of stalled scans "due to error", perpetual scans stuck on one bit of data, and no response in three postings to the boards, i decided to uninstall Sophos freeware for Mac from my OS X 10.9.4. 

    The uninstall file was not evident so I resorted to a .pdf manual for Sophos Home Edition for Mac that I had downloaded earlier.

    I found the file by going to the Finder and entering the words "sophos remove"

    The file is located alphabetically above the Sophos file and is named "Remove Sophos Anti-Virus" 

    I ran the uninstaller and it worked flawlessly

    Except for the sole remaining file (I hope) that was the icon left on the dock.

    I right clicked the icon to the optiions and chose "remove icon from dock" and the uninstall was complete - I hope.

    A screen shot of the "Remove Sophos Anti-Virus" tool window is included with this message.

    My issues are now resolved.

    :1019001
Reply
  • After a few days of stalled scans "due to error", perpetual scans stuck on one bit of data, and no response in three postings to the boards, i decided to uninstall Sophos freeware for Mac from my OS X 10.9.4. 

    The uninstall file was not evident so I resorted to a .pdf manual for Sophos Home Edition for Mac that I had downloaded earlier.

    I found the file by going to the Finder and entering the words "sophos remove"

    The file is located alphabetically above the Sophos file and is named "Remove Sophos Anti-Virus" 

    I ran the uninstaller and it worked flawlessly

    Except for the sole remaining file (I hope) that was the icon left on the dock.

    I right clicked the icon to the optiions and chose "remove icon from dock" and the uninstall was complete - I hope.

    A screen shot of the "Remove Sophos Anti-Virus" tool window is included with this message.

    My issues are now resolved.

    :1019001
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