Dear Sir or Madam
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Dear Sir or Madam
After a few days of stalled scans "due to error", perpetual scans stuck on one bit of data, and no response in three postings to the boards, i decided to uninstall Sophos freeware for Mac from my OS X 10.9.4.
The uninstall file was not evident so I resorted to a .pdf manual for Sophos Home Edition for Mac that I had downloaded earlier.
I found the file by going to the Finder and entering the words "sophos remove"
The file is located alphabetically above the Sophos file and is named "Remove Sophos Anti-Virus"
I ran the uninstaller and it worked flawlessly
Except for the sole remaining file (I hope) that was the icon left on the dock.
I right clicked the icon to the optiions and chose "remove icon from dock" and the uninstall was complete - I hope.
A screen shot of the "Remove Sophos Anti-Virus" tool window is included with this message.
My issues are now resolved.
After a few days of stalled scans "due to error", perpetual scans stuck on one bit of data, and no response in three postings to the boards, i decided to uninstall Sophos freeware for Mac from my OS X 10.9.4.
The uninstall file was not evident so I resorted to a .pdf manual for Sophos Home Edition for Mac that I had downloaded earlier.
I found the file by going to the Finder and entering the words "sophos remove"
The file is located alphabetically above the Sophos file and is named "Remove Sophos Anti-Virus"
I ran the uninstaller and it worked flawlessly
Except for the sole remaining file (I hope) that was the icon left on the dock.
I right clicked the icon to the optiions and chose "remove icon from dock" and the uninstall was complete - I hope.
A screen shot of the "Remove Sophos Anti-Virus" tool window is included with this message.
My issues are now resolved.