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Problems Uninstalling

Dear Sir or Madam

I am currently using a Mac and recently attempted to uninstall Sophos Version 8.0.16. I have uninstalled the software, however I now keep getting error messages saying something along the lines of "Sophos is not running" -and Sophos still appears in my task bar, even though it's no longer in my application folder. How do I get rid of it entirely?
Thanks
Tom
:1014563


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Parents
  • How did you uninstall?  If you dragged the 'Sophos Remove' app to the trash that's not going to work.

    I guess you're going to try restoring the 'Sophos Remove' file from the (now working) zip on the other thread?

    Post back if that helps or not.

    :1014573

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Reply
  • How did you uninstall?  If you dragged the 'Sophos Remove' app to the trash that's not going to work.

    I guess you're going to try restoring the 'Sophos Remove' file from the (now working) zip on the other thread?

    Post back if that helps or not.

    :1014573

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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