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Can Not receive Updates

I was using VRT 2.4, It could not update, message said check Internet connection. Nothing wrong with connection I downloaded the latest version, and uninstalled 2.4, installed new version. Still get the same message.

I notice several other messages for the same problem, none have any replies.

Is there something wrong with your system that doesn't connect properly for updates.?

Still the same next day, this is a screenshot of the message I get.

Does anyone know why this is happening.?

Sophos Virus removal Tool Error.JPG

:50800


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Parents
  • Successful update in California, USA!  :smileyhappy:

    Here are the last few lines of my SophosVirusRemovalTool.log

    2014-06-09 10:05:22 Version info: Product version 2.5
    2014-06-09 10:05:22 Version info: Detection engine 3.52.0
    2014-06-09 10:05:22 Version info: Detection data 4.99G
    2014-06-09 10:05:22 Version info: Build date 3/12/2014
    2014-06-09 10:05:22 Version info: Data files added 846
    2014-06-09 10:05:22 Version info: Last successful update 6/9/2014 10:05:15 AM

    :50850
Reply
  • Successful update in California, USA!  :smileyhappy:

    Here are the last few lines of my SophosVirusRemovalTool.log

    2014-06-09 10:05:22 Version info: Product version 2.5
    2014-06-09 10:05:22 Version info: Detection engine 3.52.0
    2014-06-09 10:05:22 Version info: Detection data 4.99G
    2014-06-09 10:05:22 Version info: Build date 3/12/2014
    2014-06-09 10:05:22 Version info: Data files added 846
    2014-06-09 10:05:22 Version info: Last successful update 6/9/2014 10:05:15 AM

    :50850
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