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Can Not receive Updates

I was using VRT 2.4, It could not update, message said check Internet connection. Nothing wrong with connection I downloaded the latest version, and uninstalled 2.4, installed new version. Still get the same message.

I notice several other messages for the same problem, none have any replies.

Is there something wrong with your system that doesn't connect properly for updates.?

Still the same next day, this is a screenshot of the message I get.

Does anyone know why this is happening.?

Sophos Virus removal Tool Error.JPG

:50800


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Parents
  • Just Noticed see post
    FIXED: Virus removal tool-updates failing[ Edited ]
     
     
    Successful update today (I’’’’m in the UK)....log shows
    2014-06-09 13:20:03 Version info: Last successful update (not yet updated)
    2014-06-09 13:20:18 Downloading updates...
    2014-06-09 13:20:18 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
    2014-06-09 13:20:18 Update progress: [I49502] Found supplement SAVIW32 LATEST 4
    2014-06-09 13:20:18 Update progress: [I49502] Found supplement IDE500 LATEST
    2014-06-09 13:20:18 Update progress: [I49502] Found supplement IDE501 LATEST
    2014-06-09 13:20:18 Update progress: [I49502] Found supplement IDE502 LATEST
    2014-06-09 13:20:18 Update progress: [I49502] Found supplement IDE503 LATEST
    2014-06-09 13:20:18 Update progress: [I49502] Found supplement IDE504 LATEST
    2014-06-09 13:20:18 Update progress: [I49502] Found supplement IDE505 LATEST
    2014-06-09 13:20:18 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
    2014-06-09 13:20:18 Update progress: [I19463] Syncing product SAVIW32 39
    2014-06-09 13:20:21 Update progress: [I19463] Syncing product IDE500 171
    2014-06-09 13:20:23 Update progress: [I19463] Syncing product IDE501 233
    2014-06-09 13:20:23 Update progress: [I19463] Syncing product IDE502 180
    2014-06-09 13:20:23 Update progress: [I19463] Syncing product IDE503 184
    2014-06-09 13:20:23 Update progress: [I19463] Syncing product IDE504 86
    2014-06-09 13:20:24 Installing updates...
    2014-06-09 13:20:24 Update progress: [I19463] Syncing product IDE505 1
    2014-06-09 13:20:31 Update successful
     
    Resource Monitor shows Address
    host-62-253-8-193.not-set-yet.virginmedia.net
    host-62-253-8-169.not-set-yet.virginmedia.net
    host-62-253-8-162.not-set-yet.virginmedia.net
     
    Mapping to TCP Connections remote ports
    SVRTgui.exe 62.253.3.193
                        62.253.3.169
                        62.253.3.162
     
    I don’’’’t know what’’’’s changed but I could also open http://d1.sophosupd.com/update/catalogue/sdds.svrt_10.xml with Notepad.
    :50836
Reply
  • Just Noticed see post
    FIXED: Virus removal tool-updates failing[ Edited ]
     
     
    Successful update today (I’’’’m in the UK)....log shows
    2014-06-09 13:20:03 Version info: Last successful update (not yet updated)
    2014-06-09 13:20:18 Downloading updates...
    2014-06-09 13:20:18 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
    2014-06-09 13:20:18 Update progress: [I49502] Found supplement SAVIW32 LATEST 4
    2014-06-09 13:20:18 Update progress: [I49502] Found supplement IDE500 LATEST
    2014-06-09 13:20:18 Update progress: [I49502] Found supplement IDE501 LATEST
    2014-06-09 13:20:18 Update progress: [I49502] Found supplement IDE502 LATEST
    2014-06-09 13:20:18 Update progress: [I49502] Found supplement IDE503 LATEST
    2014-06-09 13:20:18 Update progress: [I49502] Found supplement IDE504 LATEST
    2014-06-09 13:20:18 Update progress: [I49502] Found supplement IDE505 LATEST
    2014-06-09 13:20:18 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
    2014-06-09 13:20:18 Update progress: [I19463] Syncing product SAVIW32 39
    2014-06-09 13:20:21 Update progress: [I19463] Syncing product IDE500 171
    2014-06-09 13:20:23 Update progress: [I19463] Syncing product IDE501 233
    2014-06-09 13:20:23 Update progress: [I19463] Syncing product IDE502 180
    2014-06-09 13:20:23 Update progress: [I19463] Syncing product IDE503 184
    2014-06-09 13:20:23 Update progress: [I19463] Syncing product IDE504 86
    2014-06-09 13:20:24 Installing updates...
    2014-06-09 13:20:24 Update progress: [I19463] Syncing product IDE505 1
    2014-06-09 13:20:31 Update successful
     
    Resource Monitor shows Address
    host-62-253-8-193.not-set-yet.virginmedia.net
    host-62-253-8-169.not-set-yet.virginmedia.net
    host-62-253-8-162.not-set-yet.virginmedia.net
     
    Mapping to TCP Connections remote ports
    SVRTgui.exe 62.253.3.193
                        62.253.3.169
                        62.253.3.162
     
    I don’’’’t know what’’’’s changed but I could also open http://d1.sophosupd.com/update/catalogue/sdds.svrt_10.xml with Notepad.
    :50836
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