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Sophos Anti-Virus for Mac OS X 7.2.7c - will not update

intrepidsilence

Every time I try to update it fails.  Here are the relevant messages from the log:

com.sophos.autoupdate: Error:Could not check primary server at 16:44 on 19 May 2011

com.sophos.autoupdate: Unexpected error occurred

Any help?

:1002759


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Parents
  • 0
    com.sophos.intercheck: Sophos Anti-Virus
    com.sophos.intercheck: Version 4.65, 02 May 2011
    com.sophos.intercheck: Includes detection for 2542667 viruses, trojans and worms
    com.sophos.intercheck: Copyright © 1989-2010 Sophos Group. All rights reserved.
    com.sophos.intercheck:
    com.sophos.intercheck: Info: On-access scanner started at 09:16 on 27 May 2011
    com.sophos.intercheck:
    com.sophos.autoupdate: Error: Could not contact primary server at 09:30 on 27 May 2011
    com.sophos.autoupdate: Connection timed out
    :1002877
Reply
  • 0
    com.sophos.intercheck: Sophos Anti-Virus
    com.sophos.intercheck: Version 4.65, 02 May 2011
    com.sophos.intercheck: Includes detection for 2542667 viruses, trojans and worms
    com.sophos.intercheck: Copyright © 1989-2010 Sophos Group. All rights reserved.
    com.sophos.intercheck:
    com.sophos.intercheck: Info: On-access scanner started at 09:16 on 27 May 2011
    com.sophos.intercheck:
    com.sophos.autoupdate: Error: Could not contact primary server at 09:30 on 27 May 2011
    com.sophos.autoupdate: Connection timed out
    :1002877
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