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Updating Virus Removal Tool

RayPor

I downloaded the update for the Virus Removal tool and tried to install it.  It asked me to uninstall the previous version which I did with Revo in safe mode.  When I tied to install the new version I got the message that Windows could not install it, because I had a previous version installed. I erased all that was linked to The Virus removal Tool. And I get the same message when I try to install the new version.  I suppose that there is a registry Key that is left and that gives me that message, but which one.

I run windows 7 home premium on Hp with Intel quad 8200 and 4 Gb RAM.

Any idea how to solve this problem?

:34049


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    Hello RayPor,

    too late - but first of all, SVRT can (and should) be uninstalled using Programs and Features.

    Now I don't know Revo at all, I did a quick lookup of the website and they say they try to run the product's uninstaller first. As SVRT uses the Microsoft Installer which does not run in Safe Mode I assume this failed and Revo then applied its own logic. I'd expect that you've got some warning from Revo though. 

    Guess SVRT just asks the Installer the check for a previous install and the Installer in turn consults the information it has stored. Please see Using the Microsoft Fix-It Tool in the Troubleshooting and resolving ... article. In case SVRT is not on the list, its product code is: {B829E117-D072-41EA-9606-9826A38D34C1}.

    HTH

    Christian

    :34051
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  • 0

    Hello RayPor,

    too late - but first of all, SVRT can (and should) be uninstalled using Programs and Features.

    Now I don't know Revo at all, I did a quick lookup of the website and they say they try to run the product's uninstaller first. As SVRT uses the Microsoft Installer which does not run in Safe Mode I assume this failed and Revo then applied its own logic. I'd expect that you've got some warning from Revo though. 

    Guess SVRT just asks the Installer the check for a previous install and the Installer in turn consults the information it has stored. Please see Using the Microsoft Fix-It Tool in the Troubleshooting and resolving ... article. In case SVRT is not on the list, its product code is: {B829E117-D072-41EA-9606-9826A38D34C1}.

    HTH

    Christian

    :34051
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