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Sophos Mac isn't cleaning anything...

it says it will clean the threats, but just runs and runs... I have to force quit it.  It also doesn't list the path or filename of the infected file.  This includes;
Mal/ASFDldr-A

W32/GetCodec-A

Troj/Wimad-Gen

Troj/Dloadr-CIC

Troj/Wimad-E

Seriously, I know this is free, but can it at least give us the filenname or state it can't clean the threat and not run endlessly?   Is there one that works - I'd be willing to pay a little for a decent program.  I know most are windows infections, but I'd still like them cleaned.

Thank you.

:1008980


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Parents
  • I have many music files on my imac, including a number of rar archive files. When I run a scan, the program keeps "sticking" on the same files over and over and does not finish. No threat is indicated.  I deleted all but a couple of the rar files and re-ran the scan.  The scan continued to get stuck on files that I had deleted. I restarted the computer.  Same result.  Then I reinstalled Sophos.  Same result.  What am I doing wrong?

    :1011686
Reply
  • I have many music files on my imac, including a number of rar archive files. When I run a scan, the program keeps "sticking" on the same files over and over and does not finish. No threat is indicated.  I deleted all but a couple of the rar files and re-ran the scan.  The scan continued to get stuck on files that I had deleted. I restarted the computer.  Same result.  Then I reinstalled Sophos.  Same result.  What am I doing wrong?

    :1011686
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