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Sophos AutoUpdate Error

rizhenka

Hi

I have a recurring window that pops up every hour or so telling me that Sophos cannot contact the primary server. I thought I had disabled Sophos as I no longer wish to use it, but in my system preferences (Mac OS X Snow Leopard) I can't seem to find an option to uninstall!

I'm not entirely certain which version of Sophos I have, I downloaded it as required by my university in October 2008, so it may have been using a university subscription - to be honest I can't remember.

Can anyone help?

Thanks in advance

:13273


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  • 0

    Hello Rosie,

    Another version of Sophos anti-virus software, which is not compatible with this version, is already installed

    I feared that'd be the case (BTW - it's not gone if it does run :smileywink: so at least parts of it must reside somewhere ). Meanwhile I remembered that this has been answered in the Sophos FreeTalk forum. Unfortunately since that time the Sophos Website has been redesigned and while you still can request the required trial version the process is tedious. Please bear with the window for a short while (I've already sent an enquiry "in the background" and hope a solution will be found).

    Christian 

    :13373
Reply
  • 0

    Hello Rosie,

    Another version of Sophos anti-virus software, which is not compatible with this version, is already installed

    I feared that'd be the case (BTW - it's not gone if it does run :smileywink: so at least parts of it must reside somewhere ). Meanwhile I remembered that this has been answered in the Sophos FreeTalk forum. Unfortunately since that time the Sophos Website has been redesigned and while you still can request the required trial version the process is tedious. Please bear with the window for a short while (I've already sent an enquiry "in the background" and hope a solution will be found).

    Christian 

    :13373
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