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Sophos AutoUpdate Error

rizhenka

Hi

I have a recurring window that pops up every hour or so telling me that Sophos cannot contact the primary server. I thought I had disabled Sophos as I no longer wish to use it, but in my system preferences (Mac OS X Snow Leopard) I can't seem to find an option to uninstall!

I'm not entirely certain which version of Sophos I have, I downloaded it as required by my university in October 2008, so it may have been using a university subscription - to be honest I can't remember.

Can anyone help?

Thanks in advance

:13273


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  • 0

    Thanks. I tried the new installation but got this message:

    "Another version of Sophos anti-virus software, which is not compatible with this version, is already installed. You must remove that version before attempting installation again. "

    So am I now stuck with an ever-recurring error message every hour?! Would it be worth contacting Sophos customer services or similar to get help? The error window is driving me mad!

    Thanks for all the advice,

    Rosie

    :13351
Reply
  • 0

    Thanks. I tried the new installation but got this message:

    "Another version of Sophos anti-virus software, which is not compatible with this version, is already installed. You must remove that version before attempting installation again. "

    So am I now stuck with an ever-recurring error message every hour?! Would it be worth contacting Sophos customer services or similar to get help? The error window is driving me mad!

    Thanks for all the advice,

    Rosie

    :13351
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