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sophos shield icon change

bevdoll

I've had the free Mac Home Edition for quite awhile & the shield icon has always been solid black or blue with 3 bars on the side. About 3am this morning, I noticed the shield had changed & it's now got a white field with black outline & a black S (or sometimes a pulsing arrow) in the middle. I wasn't sure what was going on, so I went ahead and downloaded the newest Mac Home version, but the icon's still looking very Superman-ish. I've Googled and searched the forums, but can't find any mention of this change. Is this just a new icon?

:1008261


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    Aloha, Rich --
    I had the same experience with the Sophos shield. At the time, I figured the new shield just indicated an update -- which in fact it did, according to what I've read here.
    BUT ever since then, I've been having the same trouble that someone has on another thread: whenever I start/restart Sophos, my On-Access Scanner stops running. Furthermore, Sophos puts up a little window telling me that Sophos is not running at all, and that I don't have any virus protection. I'm running Tiger. Maybe, if it's possible, I should return to an earlier version of Sophos. Not sure how to do that, though.
    Anyway, here's the money quote from my Anti-Virus Log: "com.sophos.intercheck: Fatal Error: Unable to configure virus detection engine [0x01800000]". The next line says "Sophos cannot continue."
    Now, I *have* been able to get my on-access scanner to work (hopefully) by restoring the defaults. At least the red button turns back to green. If you have any advice/recommendations, or if anyone else here has some suggestions, I sure would like to hear them.
    Many thanks for any help you can give.

    :1008351
Reply
  • 0
    Aloha, Rich --
    I had the same experience with the Sophos shield. At the time, I figured the new shield just indicated an update -- which in fact it did, according to what I've read here.
    BUT ever since then, I've been having the same trouble that someone has on another thread: whenever I start/restart Sophos, my On-Access Scanner stops running. Furthermore, Sophos puts up a little window telling me that Sophos is not running at all, and that I don't have any virus protection. I'm running Tiger. Maybe, if it's possible, I should return to an earlier version of Sophos. Not sure how to do that, though.
    Anyway, here's the money quote from my Anti-Virus Log: "com.sophos.intercheck: Fatal Error: Unable to configure virus detection engine [0x01800000]". The next line says "Sophos cannot continue."
    Now, I *have* been able to get my on-access scanner to work (hopefully) by restoring the defaults. At least the red button turns back to green. If you have any advice/recommendations, or if anyone else here has some suggestions, I sure would like to hear them.
    Many thanks for any help you can give.

    :1008351
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