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Sophos stops working when my mac starts up

mikeroy22

Hope someone can point me in the right direction.

I'm using a mac (10.6.8) and have the latest sophos 8.04C - every time I close down my mac and restart it the next morning Sophos stops working and wont allow me to change anything at all via preferences. If I just put my mac to sleep there's no problem at all when it wakes up and sophos continues to work.

If I download the sophos software again everything works smoothly until the next time I shut down my mac ..........!

Maybe I'm missing something - perhaps I've got one of the settings wrong, perhaps my OS wont work with the latest sophos - I just don't know!

Anyone got any ideas?

Thanks in advance

:1007673


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    My system is Apple iMac running OS X Lion 10.7.4 and I have been using Sophos version 8.0.6C for a couple of months with no problems.  Then I went on holiday and switched off my system and my router and wireless network completely for a week.  Since I restarted I have been unable to get Sophos to run properly.  The On-access facility has closed itself and defies all attempts to re start it from the Preferences panel.  I now find hundreds of competing threads on various discussion groups about this problem, but I am not willing to dredge through all of these.  Can someone at Sophos please give a nice simple step by step explanation for why the loss of functioning occurred and how to cure it.  There is nothing in the Help system that I can see.  I was considering opting into a paid-for version, but this occurrence for no good reason is making me think that I made a mistake in installing Sophos free version in the first place.

    :1009788
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  • 0

    My system is Apple iMac running OS X Lion 10.7.4 and I have been using Sophos version 8.0.6C for a couple of months with no problems.  Then I went on holiday and switched off my system and my router and wireless network completely for a week.  Since I restarted I have been unable to get Sophos to run properly.  The On-access facility has closed itself and defies all attempts to re start it from the Preferences panel.  I now find hundreds of competing threads on various discussion groups about this problem, but I am not willing to dredge through all of these.  Can someone at Sophos please give a nice simple step by step explanation for why the loss of functioning occurred and how to cure it.  There is nothing in the Help system that I can see.  I was considering opting into a paid-for version, but this occurrence for no good reason is making me think that I made a mistake in installing Sophos free version in the first place.

    :1009788
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