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Sophos stops working when my mac starts up

mikeroy22

Hope someone can point me in the right direction.

I'm using a mac (10.6.8) and have the latest sophos 8.04C - every time I close down my mac and restart it the next morning Sophos stops working and wont allow me to change anything at all via preferences. If I just put my mac to sleep there's no problem at all when it wakes up and sophos continues to work.

If I download the sophos software again everything works smoothly until the next time I shut down my mac ..........!

Maybe I'm missing something - perhaps I've got one of the settings wrong, perhaps my OS wont work with the latest sophos - I just don't know!

Anyone got any ideas?

Thanks in advance

:1007673


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  • 0

    Thanks for the directions.

    UPDATE: the problem has been happening every day this week but did not happen today. Having been in IT for a long time I think it may be a code problem. This can be reproduced: My wife uses her MBP (MacBook Pro) at work and uses an RJ45 and turns off wifi. She shuts down her MBP before leaving work. When she gets home, plugs it in and turns it on. Yesterday she turned on wifi immediately and Sophos was OK (started update downloads). However, she usually walks away and turns on wifi a couple of minutes later. When she does this Sophos will be in the weird state I described before. Maybe this information will help.

    :1009664
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  • 0

    Thanks for the directions.

    UPDATE: the problem has been happening every day this week but did not happen today. Having been in IT for a long time I think it may be a code problem. This can be reproduced: My wife uses her MBP (MacBook Pro) at work and uses an RJ45 and turns off wifi. She shuts down her MBP before leaving work. When she gets home, plugs it in and turns it on. Yesterday she turned on wifi immediately and Sophos was OK (started update downloads). However, she usually walks away and turns on wifi a couple of minutes later. When she does this Sophos will be in the weird state I described before. Maybe this information will help.

    :1009664
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