Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 74 replies
  • Subscribers 6 subscribers
  • Views 312298 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos stops working when my mac starts up

mikeroy22

Hope someone can point me in the right direction.

I'm using a mac (10.6.8) and have the latest sophos 8.04C - every time I close down my mac and restart it the next morning Sophos stops working and wont allow me to change anything at all via preferences. If I just put my mac to sleep there's no problem at all when it wakes up and sophos continues to work.

If I download the sophos software again everything works smoothly until the next time I shut down my mac ..........!

Maybe I'm missing something - perhaps I've got one of the settings wrong, perhaps my OS wont work with the latest sophos - I just don't know!

Anyone got any ideas?

Thanks in advance

:1007673


This thread was automatically locked due to age.
Parents
  • 0
    rkemp77 wrote:

    On powerup and after logon receive the Sophos is not running and the On-Access scanning is diabled. Been running Sophos for Mac from day one of availabilty and never had any problems. Within preferences - on access scanning with red dot and "The on-access scanner is off" BUT the button to the right says "Stop Scanning" (WRONG Value- should say Start Scanning) and is grayed out. Unistalled using Sophos unistall, restarted reisntalled and still have problem. Running Sophos 8.0.6C on OSX 10.7.4

    Please help - need to have protection.  

    Are you logged in using an administrator account when experiencing this problem?  Do you have Live Protection enabled?

    Also, does your system log (seen via console.app) or the Sophos log provide any hints as to what might be causing this strange behaviour?

    :1009632
Reply
  • 0
    rkemp77 wrote:

    On powerup and after logon receive the Sophos is not running and the On-Access scanning is diabled. Been running Sophos for Mac from day one of availabilty and never had any problems. Within preferences - on access scanning with red dot and "The on-access scanner is off" BUT the button to the right says "Stop Scanning" (WRONG Value- should say Start Scanning) and is grayed out. Unistalled using Sophos unistall, restarted reisntalled and still have problem. Running Sophos 8.0.6C on OSX 10.7.4

    Please help - need to have protection.  

    Are you logged in using an administrator account when experiencing this problem?  Do you have Live Protection enabled?

    Also, does your system log (seen via console.app) or the Sophos log provide any hints as to what might be causing this strange behaviour?

    :1009632
Children
No Data