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Sophos stops working when my mac starts up

mikeroy22

Hope someone can point me in the right direction.

I'm using a mac (10.6.8) and have the latest sophos 8.04C - every time I close down my mac and restart it the next morning Sophos stops working and wont allow me to change anything at all via preferences. If I just put my mac to sleep there's no problem at all when it wakes up and sophos continues to work.

If I download the sophos software again everything works smoothly until the next time I shut down my mac ..........!

Maybe I'm missing something - perhaps I've got one of the settings wrong, perhaps my OS wont work with the latest sophos - I just don't know!

Anyone got any ideas?

Thanks in advance

:1007673


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  • 0

    The good news is that this now rules out the entire userspace as causing the problem... the remaining places are: network connection failing, corrupted installation, incorrect permissions or something very local to your OS configuration.

    The fact that it starts up with an S and then changes to an X makes me think that the problem is with the network connection, and that SAV is failing to download updates, or is failing to connect to the Live Update server (and live updates are enabled).

    Are you connecting to the internet via WiFi->router->modem?

    :1009622
Reply
  • 0

    The good news is that this now rules out the entire userspace as causing the problem... the remaining places are: network connection failing, corrupted installation, incorrect permissions or something very local to your OS configuration.

    The fact that it starts up with an S and then changes to an X makes me think that the problem is with the network connection, and that SAV is failing to download updates, or is failing to connect to the Live Update server (and live updates are enabled).

    Are you connecting to the internet via WiFi->router->modem?

    :1009622
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