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Sophos stops working when my mac starts up

mikeroy22

Hope someone can point me in the right direction.

I'm using a mac (10.6.8) and have the latest sophos 8.04C - every time I close down my mac and restart it the next morning Sophos stops working and wont allow me to change anything at all via preferences. If I just put my mac to sleep there's no problem at all when it wakes up and sophos continues to work.

If I download the sophos software again everything works smoothly until the next time I shut down my mac ..........!

Maybe I'm missing something - perhaps I've got one of the settings wrong, perhaps my OS wont work with the latest sophos - I just don't know!

Anyone got any ideas?

Thanks in advance

:1007673


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    mikeroy22 wrote:

    In that case where do I go from here?

    If you've come up against a brick wall and feel that you're not going to be able to help me then just say so.

    If I get some spare time, I'll dig into it further -- meanwhile, it's possible it will be fixed by the 8.0.7 release due out soon.

    However, your case doesn't quite fit the profile of everyone else who has chimed in on this thread, so I feel like there's still a piece of the puzzle we're not seeing with your configuration -- and this is a bit of a brick wall.

    If you create a new user and try to run it on that user, does everything work?  This will tell us for certain whether the issue is at the user level or the system level.  Thank you for putting so much effort into something that's been of very little benefit to you so far.

    :1009610
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  • 0
    mikeroy22 wrote:

    In that case where do I go from here?

    If you've come up against a brick wall and feel that you're not going to be able to help me then just say so.

    If I get some spare time, I'll dig into it further -- meanwhile, it's possible it will be fixed by the 8.0.7 release due out soon.

    However, your case doesn't quite fit the profile of everyone else who has chimed in on this thread, so I feel like there's still a piece of the puzzle we're not seeing with your configuration -- and this is a bit of a brick wall.

    If you create a new user and try to run it on that user, does everything work?  This will tell us for certain whether the issue is at the user level or the system level.  Thank you for putting so much effort into something that's been of very little benefit to you so far.

    :1009610
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