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Sophos stops working when my mac starts up

mikeroy22

Hope someone can point me in the right direction.

I'm using a mac (10.6.8) and have the latest sophos 8.04C - every time I close down my mac and restart it the next morning Sophos stops working and wont allow me to change anything at all via preferences. If I just put my mac to sleep there's no problem at all when it wakes up and sophos continues to work.

If I download the sophos software again everything works smoothly until the next time I shut down my mac ..........!

Maybe I'm missing something - perhaps I've got one of the settings wrong, perhaps my OS wont work with the latest sophos - I just don't know!

Anyone got any ideas?

Thanks in advance

:1007673


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    mikeroy22 wrote:

    I started this thread off in the middle of June.

    Are Sophos any closer to finding a solution to this problem or are we just going to have to accept that it will not work with our machines?

    First we need to isolate what the problem is you are experiencing... many people have given some excellent detail as to their issues in this thread, and the symptoms have been due to different issues for most people -- at your last post, we were looking at possible kernel extension conflicts.  After looking at those, this does not appear to be the issue.

    Have any of my suggestions since your last post at the beginning of July been useful for you?

    :1009474
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  • 0
    mikeroy22 wrote:

    I started this thread off in the middle of June.

    Are Sophos any closer to finding a solution to this problem or are we just going to have to accept that it will not work with our machines?

    First we need to isolate what the problem is you are experiencing... many people have given some excellent detail as to their issues in this thread, and the symptoms have been due to different issues for most people -- at your last post, we were looking at possible kernel extension conflicts.  After looking at those, this does not appear to be the issue.

    Have any of my suggestions since your last post at the beginning of July been useful for you?

    :1009474
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