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Sophos stops working when my mac starts up

mikeroy22

Hope someone can point me in the right direction.

I'm using a mac (10.6.8) and have the latest sophos 8.04C - every time I close down my mac and restart it the next morning Sophos stops working and wont allow me to change anything at all via preferences. If I just put my mac to sleep there's no problem at all when it wakes up and sophos continues to work.

If I download the sophos software again everything works smoothly until the next time I shut down my mac ..........!

Maybe I'm missing something - perhaps I've got one of the settings wrong, perhaps my OS wont work with the latest sophos - I just don't know!

Anyone got any ideas?

Thanks in advance

:1007673


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    I'm having the same problem. I using Sophos for mac home edition, which seemed to work well when I installed it about 3 weeks ago and then I got a Sophos message a few days ago telling me that the Sophos "On-Access Scanning is disabled."

    I'm running Sophos 8.0.5C on a 1 year old mac mini running OS X 10.7.4.

    I finally removed Sophos and reinstalled it yesterday and the on-accessing scanning was enabled. But, when I turned my mac on this morning, the problem had returned.

    I guess what I really want know is: Is this problem caused by a Sophos bug or is it caused by some new virus? Clearly, reinstalling Sophos every time I turn on my mac will be problem for me, since I turn it off every night.

    A few weeks ago somebody hacked into my Yahoo account, which is why I installed Sophos. I scanned my mac and no viruses were found 3 days ago, but I'm still feeling pretty paranoid?

    Anyone have an answer to my question above?

    Thanks.

    :1008375
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  • 0

    I'm having the same problem. I using Sophos for mac home edition, which seemed to work well when I installed it about 3 weeks ago and then I got a Sophos message a few days ago telling me that the Sophos "On-Access Scanning is disabled."

    I'm running Sophos 8.0.5C on a 1 year old mac mini running OS X 10.7.4.

    I finally removed Sophos and reinstalled it yesterday and the on-accessing scanning was enabled. But, when I turned my mac on this morning, the problem had returned.

    I guess what I really want know is: Is this problem caused by a Sophos bug or is it caused by some new virus? Clearly, reinstalling Sophos every time I turn on my mac will be problem for me, since I turn it off every night.

    A few weeks ago somebody hacked into my Yahoo account, which is why I installed Sophos. I scanned my mac and no viruses were found 3 days ago, but I'm still feeling pretty paranoid?

    Anyone have an answer to my question above?

    Thanks.

    :1008375
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