Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 74 replies
  • Subscribers 6 subscribers
  • Views 312276 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos stops working when my mac starts up

mikeroy22

Hope someone can point me in the right direction.

I'm using a mac (10.6.8) and have the latest sophos 8.04C - every time I close down my mac and restart it the next morning Sophos stops working and wont allow me to change anything at all via preferences. If I just put my mac to sleep there's no problem at all when it wakes up and sophos continues to work.

If I download the sophos software again everything works smoothly until the next time I shut down my mac ..........!

Maybe I'm missing something - perhaps I've got one of the settings wrong, perhaps my OS wont work with the latest sophos - I just don't know!

Anyone got any ideas?

Thanks in advance

:1007673


This thread was automatically locked due to age.
Parents
  • 0

    UPDATE to my previous post:

    I worked on the problem a bit more and think I have it figured out.

    I wasn't aware that OS X Server installs ClamAV, an opensource AV checker. Some software such as Fink and Darwinports also install ClamAV. I found reference to ClamAV when I went further into the Console Log and figured that if Sophos AV didn't depend on it, it needed to go.

    The easy way to uninstall the ClamAV engine is to download and install ClamXAV, a GUI interface to ClamAV. It will overwrite the system-installed version. Restart, then use the uninstaller which comes with ClamXAV and it will successfully get rid of ClamAV.

    Restart and Sophos On-Access will perform as it was designed to.

    :1008373
Reply
  • 0

    UPDATE to my previous post:

    I worked on the problem a bit more and think I have it figured out.

    I wasn't aware that OS X Server installs ClamAV, an opensource AV checker. Some software such as Fink and Darwinports also install ClamAV. I found reference to ClamAV when I went further into the Console Log and figured that if Sophos AV didn't depend on it, it needed to go.

    The easy way to uninstall the ClamAV engine is to download and install ClamXAV, a GUI interface to ClamAV. It will overwrite the system-installed version. Restart, then use the uninstaller which comes with ClamXAV and it will successfully get rid of ClamAV.

    Restart and Sophos On-Access will perform as it was designed to.

    :1008373
Children
No Data