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Sophos stops working when my mac starts up

Hope someone can point me in the right direction.

I'm using a mac (10.6.8) and have the latest sophos 8.04C - every time I close down my mac and restart it the next morning Sophos stops working and wont allow me to change anything at all via preferences. If I just put my mac to sleep there's no problem at all when it wakes up and sophos continues to work.

If I download the sophos software again everything works smoothly until the next time I shut down my mac ..........!

Maybe I'm missing something - perhaps I've got one of the settings wrong, perhaps my OS wont work with the latest sophos - I just don't know!

Anyone got any ideas?

Thanks in advance

:1007673


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Parents
  • Are you continuing to have this problem with 8.0.5?  This problem is actually many problems all exhibiting the same symptoms.  I know at least some of those problems have been fixed. 

    IPC sockets are how different pieces of software communicate with each other, which means Intercheck is failing to talk to some other software it expects to respond, which isn't -- likely the kernel extension or autoupdate.

    It seems to me that SAV shouldn't need IPC until after the login process is complete and autoupdate begins its check.

    Would you be able to post a list of kernel extensions that you have loading?  It should be available  by selecting Extensions in System Information.app (available from Apple->About This Mac->More Info...)

    :1008095
Reply
  • Are you continuing to have this problem with 8.0.5?  This problem is actually many problems all exhibiting the same symptoms.  I know at least some of those problems have been fixed. 

    IPC sockets are how different pieces of software communicate with each other, which means Intercheck is failing to talk to some other software it expects to respond, which isn't -- likely the kernel extension or autoupdate.

    It seems to me that SAV shouldn't need IPC until after the login process is complete and autoupdate begins its check.

    Would you be able to post a list of kernel extensions that you have loading?  It should be available  by selecting Extensions in System Information.app (available from Apple->About This Mac->More Info...)

    :1008095
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