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Sophos stops working when my mac starts up

mikeroy22

Hope someone can point me in the right direction.

I'm using a mac (10.6.8) and have the latest sophos 8.04C - every time I close down my mac and restart it the next morning Sophos stops working and wont allow me to change anything at all via preferences. If I just put my mac to sleep there's no problem at all when it wakes up and sophos continues to work.

If I download the sophos software again everything works smoothly until the next time I shut down my mac ..........!

Maybe I'm missing something - perhaps I've got one of the settings wrong, perhaps my OS wont work with the latest sophos - I just don't know!

Anyone got any ideas?

Thanks in advance

:1007673


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    Ah sorry about that, this is defintely the enterprise end of things and using the SEC,  but my googling led me here first :)

    I'll get in touch with our vendors and see what they can do for us.

    When you say runa  system report - is that a sophos util, or did you mean comparing logs in /var/log or exporting info from the system_profiler and comparing things?  (sorry - I don't deal with Macs too often, so learning new tools all the time)

    Thus far, only one user of many has reported this, but its only been a day or two and I was concerned that the problem might become widespread

    :1007895
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  • 0

    Ah sorry about that, this is defintely the enterprise end of things and using the SEC,  but my googling led me here first :)

    I'll get in touch with our vendors and see what they can do for us.

    When you say runa  system report - is that a sophos util, or did you mean comparing logs in /var/log or exporting info from the system_profiler and comparing things?  (sorry - I don't deal with Macs too often, so learning new tools all the time)

    Thus far, only one user of many has reported this, but its only been a day or two and I was concerned that the problem might become widespread

    :1007895
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